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17.10.2019
Nadine John
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Lit­hua­nia and back again

French custo­mers dis­co­ver Silu­te

A group of French gro­wers visi­ted the pro­duc­tion sites and extrac­tion are­as in Silu­te. Very impres­sed by the Lit­hua­ni­an hos­pi­ta­li­ty and the high qua­li­ty stan­dards, they retur­ned home with nume­rous impres­si­ons of the coun­try.

Ins­tead of repeated­ly giving long explana­ti­ons of what makes up the qua­li­ty of Klasmann-Deilmann pro­duc­ts, the team of Klasmann-Deilmann Fran­ce invi­ted our key accounts in Fran­ce – main­ly orna­men­tal plant gro­wers – on a two-day trip to Lit­hua­nia to see things for them­sel­ves at the pro­duc­tion plant and the peat extrac­tion sites at Silu­te. Kazi­mie­ras Kamins­kas (Mana­ging Direc­tor Klasmann-Deilmann Silu­te) recei­ved the French dele­ga­ti­on and gave a very lively pre­sen­ta­ti­on about the coun­try Lit­hua­nia and the loca­ti­on of Klasmann-Deilmann Silu­te. Then they went deeper into the mat­ter of sub­stra­te for­ma­ti­on – from peat extrac­tion to pal­le­ti­zing in the plant. Through this theo­re­ti­cal input we crea­ted a good basis so that the gro­wers could also see and under­stand the fol­lo­wing sta­ges of the visit from an all-embra­cing per­spec­tive. We now went to the peat extrac­tion are­as and to the fac­to­ry whe­re most of our substrates are pro­du­ced for the inter­na­tio­nal mar­ket.

Las­ting impres­si­ons will faci­li­ta­te coope­ra­ti­on

The custo­mers were great­ly impres­sed by what they saw and their feed­back show­ed that they had gai­ned a much bet­ter idea of the cru­ci­al fac­tors for the pro­duc­tion of gro­wing media and above all, what is nee­ded to crea­te a top qua­li­ty pro­duct: “It was real­ly impres­si­ve to see all the machine­ry at the extrac­tion sites and in the fac­to­ries. This gave us a far bet­ter grasp of the invest­ments that are nee­ded.” – “Over the last two days, we have seen for our­sel­ves that qua­li­ty and safe­ty are not just a mar­ke­ting claim at Klasmann-Deilmann, but part and par­cel of the ent­i­re pro­duc­tion pro­cess.”

The visi­tors were also fasci­na­ted by the lar­ge num­ber of dif­fe­rent raw mate­ri­als that are used to pro­du­ce the gro­wing media. “We now have a much bet­ter idea of how the gro­wing media are com­po­sed, which means that our dis­cus­sions with the Klasmann-Deilmann Fran­ce staff will be much more con­struc­tive and effec­tive in future.”

Big thank you to ever­yo­ne invol­ved

The French were very plea­sed with the hos­pi­ta­li­ty of their Lit­hua­ni­an col­leagues. „Our guests and we were delight­ed with the warm wel­co­me that the Lit­hua­ni­an team gave us,” empha­sis­ed Fabi­en Pérain (Mana­ging Direc­tor Klasmann-Deilmann Fran­ce). 

Our col­leagues will remem­ber this visit for a long time to come. We have noti­ced that this pro­fes­sio­nal exchan­ge bet­ween custo­mers, pro­duc­tion com­pa­nies and sales part­ners is very effec­tive for future coope­ra­ti­on and crea­tes a gre­at basis of trust. At the end of the trip we visi­ted one of the pen­in­su­las of Neri­ja. The coast of the sea­si­de resort of Nida with its tran­quil lake land­s­cape offe­red space to review the impres­si­ons of the past two days and to get to know each other per­so­nal­ly.